HOW CONSUMER PSYCHOLOGY IS REDEFINING IPTV IN THE UNITED STATES AND UNITED KINGDOM

How Consumer Psychology is Redefining IPTV in the United States and United Kingdom

How Consumer Psychology is Redefining IPTV in the United States and United Kingdom

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1.Introduction to IPTV

IPTV, also known as Internet Protocol Television, is gaining increasing influence within the media industry. Unlike traditional cable and satellite TV services that use costly and largely exclusive broadcasting technologies, IPTV is delivered over broadband networks by using the same Internet Protocol (IP) that serves millions of home computers on the modern Internet. The concept that the same on-demand migration lies ahead for the multiscreen world of TV viewing has already piqued the curiosity of various interested parties in technology integration and future potential.

Audiences have now embraced watching TV programs and other video content in varied environments and on a variety of devices such as mobile phones, desktops, laptops, PDAs, and additional tools, aside from using good old TV sets. IPTV is still in its infancy as a service. It is growing, however, by leaps and bounds, and numerous strategies are taking shape that are likely to sustain its progress.

Some assert that low-budget production will probably be the first content production category to transition to smaller devices and capitalize on niche markets. Operating on the business side of the TV broadcasting pipeline, the current state of IPTV hosting or service, nevertheless, has several notable strengths over its traditional counterparts. They include high-definition TV, on-demand viewing, personal digital video recorders, voice, internet access, and responsive customer care via supplementary connection methods such as cell phones, PDAs, satellite phones, etc.

For IPTV hosting to work efficiently, however, the Internet edge router, the primary networking hub, and the IPTV server consisting of content converters and server hardware configurations have to work in unison. Dozens regional and national hosting facilities must be highly reliable or else the broadcast-quality signals fail, shows seem to get lost and fail to record, chats stop, the picture on the TV screen is lost, the sound becomes discontinuous, and the shows and services will malfunction.

This text will address the competitive environment for IPTV services in the United Kingdom and the US. Through such a detailed comparison, a series of meaningful public policy considerations across multiple focus areas can be revealed.

2.Media Regulation in the UK and the US

According to the legal theory and corresponding theoretical debates, the choice of the regulation strategy and the details of the policy depend on one’s views of the market. The regulation of media involves rules on market competition, media proprietary structures, consumer safeguarding, and the defense of sensitive demographics.

Therefore, if we want to regulate the markets, we need to grasp what defines the media market landscape. Whether it is about ownership limits, studies on competition, consumer rights, or child-focused media, the regulator has to have a view on these markets; which content markets are seeing significant growth, where we have market rivalry, vertically integrated activities, and ownership crossing media sectors, and which industries are lagging in competition and ready for innovative approaches of market players.

To summarize, the media market dynamics has consistently shifted from static to dynamic, and only if we consider policy frameworks can we anticipate upcoming shifts.

The rise of IPTV on a global scale makes its spread more common. By combining a number of conventional TV services with novel additions such as interactive IT-based services, IPTV has the potential to be a key part of increasing the local attractiveness of remote areas. If so, will this be adequate to reshape regulatory approaches?

We have no evidence that IPTV has extra attractiveness to non-subscribers of cable or satellite services. However, a number of recent changes have hindered IPTV expansion – and it is these developments that have led to tempering predictions on IPTV growth.

Meanwhile, the UK implemented a lenient regulatory approach and a engaged dialogue with market players.

3.Major Competitors and Market Dynamics

In the United Kingdom, BT is the key player in the UK IPTV market with a 1.18% market iptv service provider share, and YouView has a 2.8% stake, which is the scenario of basic and dual-play service models. BT is usually the leader in the UK according to market data, although it experiences minor shifts over time across the range of 7 to 9%.

In the United Kingdom, Virgin Media was the initial provider of IPTV through HFC infrastructure, with BT entering later. Netflix and Amazon Prime are the strongest OTT services in the UK IPTV market. Amazon has its own set-top device-centered platform called Amazon Fire TV, comparable to Roku, and has just entered the UK. However, Netflix and Amazon are absent from telecom providers' offerings.

In the American market, AT&T is the top provider with a market share of 17.31%, outperforming Verizon’s FiOS at a close 16.88%. However, considering only IPTV services over DSL, the leader is CenturyLink, with runners-up AT&T and Frontier, and Lumen.

Cable TV has the dominant position of the American market, with AT&T successfully attracting 16.5 million IPTV customers, mostly through its U-verse service and DirecTV service, which also is active in Latin America. The US market is, therefore, segmented between the main traditional telephone companies offering IPTV services and modern digital entrants.

In Western markets, leading companies rely on bundled services or a strategy focusing on loyal users for the majority of their marketing, including multi-play options. In the United States, AT&T, Verizon, and Lumen primarily rely on self-owned networks or legacy telecom systems to deliver IPTV solutions, albeit on a smaller scale.

4.IPTV Content and Plans

There are variations in the media options in the British and American IPTV landscapes. The types of media offered includes real-time national or local shows, programming available on demand, recorded programming, and exclusive productions like TV shows or movies exclusive to the platform that could not be bought on video or broadcasted beyond the service.

The UK services feature classic channel lineups akin to the UK cable platforms. They also include medium-tier bundles that cover essential pay-TV options. Content is categorized not just by genre, but by platform: terrestrial, satellite, Freeview, and BT Vision VOD.

The key differences for the IPTV market are the plan types in the form of preset bundles versus the more customizable channel-by-channel option. UK IPTV subscribers can opt for extra content plans as their viewing tastes change, while these channels will be pre-selected in the US, in line with a user’s initial preset contract.

Content partnerships reflect the distinct policy environments for media markets in the US and UK. The age of shrinking windows and the ongoing change in the market has significant implications, the most direct being the business standing of the UK’s primary IPTV operator.

Although a new player to the crowded and competitive UK TV sector, Setanta is poised to capture a broad audience through its innovative image and securing top-tier international rights. The brand reputation goes a long way, combined with a product that has a cost-effective pricing and caters to passionate UK soccer enthusiasts with an enticing extra service.

5.Future of IPTV and Tech Evolution

5G networks, integrated with millions of IoT devices, have stirred IPTV evolution with the introduction of AI and machine learning. Cloud computing is strongly supporting AI systems to implement new capabilities. Proprietary AI recommendation systems are gaining traction by content service providers to capture audience interest with their own distinctive features. The video industry has been enhanced with a modernized approach.

A larger video bitrate, either through resolution or frame rate advancements, has been a key goal in enhancing viewer engagement and expanding subscriber bases. The technological leap in recent years were driven by new standards developed by industry stakeholders.

Several proprietary software stacks with a compact size are on the verge of production. Rather than releasing feature requests, such software stacks would allow streaming platforms to optimize performance to further enhance user experience. This paradigm, similar to earlier approaches, hinged on customer perception and their need for cost-effectiveness.

In the near future, as the technology adoption frenzy creates a uniform market landscape in audience engagement and industry growth levels out, we predict a service-lean technology market scenario to keep older audiences interested.

We emphasize two key points below for the two major IPTV markets.

1. All the major stakeholders may play a role in shaping the future in media engagement by making static content dynamic and engaging.

2. We see VR and AR as the primary forces behind the growth trajectories for these fields.

The constantly changing audience mindset puts information at the forefront for every stakeholder. Legal boundaries would limit straightforward access to customer details; hence, privacy regulations would hesitate to embrace new technologies that may risk consumer security. However, the existing VOD ecosystem makes one think otherwise.

The digital security benchmark is at its weakest point. Technological progress have made system hacking more digitally sophisticated than manual efforts, thereby advantaging white-collar hackers at a greater extent than manual hackers.

With the advent of centralized broadcasting systems, demand for IPTV has been increasing rapidly. Depending on viewer habits, these developments in technology are set to revolutionize IPTV.

References:

Bae, H. W. and Kim, D. H. "A Study of Factors affecting subscription to IPTV Service." JBE (2023). kibme.org

Baea, H. W. and Kima, D. H. "A Study about Moderating Effect of Age on The IPTV Service Subscription Intention." JBE (2024). kibme.org

Cho, T., Cho, T., and Zhang, H. "The Relationship between the Service Quality of IPTV Home Training and Consumers' Exercise Satisfaction and Continuous Use during the COVID-19 Pandemic." Businesses (2023). mdpi.com

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